Refund Policy
1. Tattoo Services and Deposits
All sales on tattoo services are final. We have a strict no-refund policy for completed tattoo work, in line with industry standards.
Deposits are strictly Non-Refundable: A deposit is required to secure your appointment time and cover the artist's design and preparation time. This deposit is non-refundable under any circumstances (e.g., cancellation, no-show, change of mind).
Rescheduling: If you need to reschedule, you must provide a minimum of [e.g., 72 hours/3 days] notice to transfer your deposit to a new appointment. Failure to provide sufficient notice will result in the forfeiture of your deposit, and a new deposit will be required to book again.
Artist Discretion: Refunds on deposits are made only at the sole discretion of the studio owner or artist in exceptional circumstances, but this is not guaranteed.
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2. Tattoo Supplies (Products)
We accept returns on select merchandise within [e.g., 30] days of purchase, provided the items meet specific conditions.
Eligibility for Return: Items must be unused, in their original condition and packaging, and suitable for resale. A receipt or proof of purchase is required.
Non-Returnable Items (Hygiene & Safety): Due to strict health and safety regulations and hygiene reasons, we cannot accept returns or offer refunds on the following items once they have been opened or the sterile seal is broken:
Tattoo inks/pigments
Needles and cartridges
Medical supplies (e.g., green soap, disinfectants, bandages)
Personal care goods
Damaged or Incorrect Items: Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately at [Your Email Address] within 48 hours so we can evaluate the issue and send a replacement or issue a full refund.
Returns Process:
Contact us at [Your Email Address] to initiate a return request and obtain a return authorization.
If your return is accepted, we will provide instructions on where to send your package. Items sent back without prior authorization may not be accepted.
Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.
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3. Refunds (Supplies Only)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit applied to your original method of payment within [e.g., 5-10] business days.
Shipping costs are non-refundable. The cost of return shipping may be deducted from your refund if we provide a return label.
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Contact Us
For any questions regarding our refund policy, please contact us at [moderntattoosupply@gmail.com] or [+94 777 889 440].
This policy was last updated: [05/11/2025]